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  • info@pinkysugar.com

How do I exchange or return an item?

Exchange or return any item is available within 3 days from date of receiving the item.


Returned Items Condition:

Items should be in same original packing. Perfumes, powders or any product should be not opened and in the same packing


Return Method:


SEND BY COURIER

Send your return item to our address: Al Ain, Shiweib, UAE. The party responsible for paying the shipping fee will be determined after reviewing the reasons for the return.


How are my refunds credited?

After receiving the items in good condition refunds can be expected in 5-7 business days. All refunds will be credited to Pinky Gift Card. We will ask for personal identification and a return will be provided at same order price. (Gift Cards cannot be redeemed for cash)